Other contracts are available on request to suit your needs, but we would need to quote you individually.
| Service | Silver | Gold | Platinum |
| Helpdesk support 9.00 to 17.00, Monday to Friday | |||
| Unlimited telephone and remote access support | |||
| Free impartial advice | |||
| Professional support engineers | |||
| Response times for problems | 8 Hours* | 4 Hours* | 4 Hours* |
| Remote assistance | |||
| 3rd party software assistance | |||
| Infection removal (virus & malware) | |||
| Anti-virus management | |||
| Cloud-based monitoring of antivirus updates | |||
| Cloud-based scanning of antivirus | |||
| Weekly maintenance schedules run at night | |||
| Updates(Windows & some 3rd party software) | |||
| Disk space monitoring for all systems | |||
| Computer optimisation | |||
| Fault logging system open 24 Hours | |||
| Specialist team of staff | |||
| On site call out | X | ||
| Network admin | X | ||
| Faulty hardware replaced (excludes monitors and physical damage) | X | ||
| System replacement (excluding servers) | X | X |
Pricing
Silver contract from £15+vat per month per Windows computer
Gold contract from £25+vat per month per Windows computer
Platinum contract from £35+vat per month per Windows computer
Optional Services Available
All prices are per month and exclude VAT.
Domains £4.17
Hosting £8.25 to put your website on
Office 365 £16 including 1 TB of storage per user
Backup £15 up to 2TB of storage for all your data, so it's never lost
VoIP £15 per user, including all calls to 01,02,03,07
Email £8.50 per user with 100 gigs of storage
Broadband from £35 depending on services available in your area.
*Response times are working hours and our opening times are Monday to Friday 9-5
Designed For Businesses less than 12 months old.
All prices are per month and exclude VAT.
A 1-year rolling monthly contract of £12 per Windows Computer system, includes unlimited remote assistance, monitored systems, Anti-Virus, and a weekly maintenance schedule.
We will always be available for any IT questions you may have and will give advice on how IT can help your Business.
Choose any three of the optional services and, get a free domain.
Choose any of the following, if you take more than 3 services, get a free domain
Domain £4.17
Hosting £8.25 to put your website on
Office 365 £16 including 1 TB of storage per user
Back up £10 for all your data so it is never lost
VoIP £15 per user, Including all calls to 01,02,03,07
Email £8.50 per user with 100 gigs of storage
Broadband from £35 depending on services available in your area.